Two-step authentication moving to a new phone.

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Manage multi-factor authentication – Xero Central. 

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Where can i find the QR Code to set up a new phone?.

 

We recommend Xero Verify for quick and easy authentication using push notifications. To use Xero Verify, your device's operating system needs to be iOS Click your initials or profile image, then select Account. If you're switching from Google Authenticator to Xero Verify, our video shows you what to do. You can change your backup email address to another address.

It needs to be different to the one you use to log in to Xero. When you set up MFA, Xero asked you to choose an authentication backup method. You can change your backup method at any time. You need to turn off MFA, then set it up again and choose a different backup method. To change your security questions, you need to turn off MFA, then set it up again and choose new questions and answers. Ask our community of customers, accountants and bookkeepers. Skip to main content Search icon Search Xero Central.

Follow these steps to change the app you use. Log in to Xero using a web browser. Under Additional Security , click Change in the Connected device section. Choose an authentication method, then follow the steps on screen to authenticate yourself. Choose an authenticator app.

Set up MFA on your new device. Log in to Xero using a web browser. Under Additional Security , click Change in the Connected device section. On your new device, install the authenticator app of your choice. To use push notifications, get the Xero Verify app. Follow the steps in Xero to add your Xero account to the app. Add a backup email address, then click Continue. Click Turn off multi-factor authentication.

Enter the code from your authenticator app, then click Disable. Your MFA has now been turned off. Next to Multi-factor authentication, click Set up. Click Set up multi-factor authentication. Choose an authenticator app. To use push notifications, select Xero Verify. Follow the steps in Xero to add your Xero account to the app. Add a backup email address, then click Continue.